Privacy policy

Our company, Fildas Trading, with its registered office in Pitești Municipality, 2 Banat Street, B3 Building, Argeș County, registered with the Trade Registry Office under no. J03/849/2008, having unique registration code 4851409, tax attribute RO, has undertaken to respect the privacy of the users of our website, fildas.ro.

The policy on the protection of natural persons with regard to the processing of personal data is based on the General Data Protection Regulation (GDPR), which entered into force on 25 May 2018 and which creates consistent rules regarding the protection of personal data in the European Union, as well as on the applicable national legislation.

This general policy applies to the website you are currently visiting, fildas.ro, administered by S.C. Galenus SRL.

Although you may access its content without providing any personal information, in some cases such information is requested in order to provide you with the online services you request, in accordance with the stated purposes, respectively for the purpose of carrying out correspondence.

Such information is processed in accordance with the provisions of the above-mentioned regulation, and we wish to inform you how it is used, as follows:

• The information collected for the purposes indicated above refers to the e-mail address;
• The information is disclosed to third parties only where this is absolutely necessary for fulfilling the purpose(s) identified above and only to the mentioned recipients, service providers or partners. Details about our providers or partners can be found by accessing this link. Fildas Trading will not disclose your personal data for use for marketing purposes by third-party controllers or for external transfer outside the EU. Also, in order to improve your experience when using the website, technical data from sources such as search engines, indexing services or social media are used.
• The collected data are physically hosted on a web server located within the territory of the EU, under the administration of Leaseweb Germany, which meets the highest security standards accepted at industry level.
• The information collected is stored until the purpose for which it was collected has been completed, but no longer than 24 months from the last activity.
• For the purpose of exercising your rights, respectively: the right of access, the right to rectification, the right to erasure of data (the right to be forgotten), the right to withdraw your initial consent, the right to data portability, the right to restriction of processing or the right to lodge a complaint as a data subject, please access this link or write to us either by e-mail at datepersonale@nullfildasgrup.ro or by post at the following postal address: Bucharest Municipality, 60 Chitilei Road, Building 1-C30, 1st Floor, Office 7, Sector 1, postal code 012393. To find out more about your rights, please access this link.
• By default, the fildas.ro website uses different types of functional cookies in order to improve your experience when using this website. You have the option to reject or accept their use. For more information about our cookie policy or about the cookies used and the methods for enabling/disabling them, please access this link.
• The processing of messages by e-mail or through chat forms is carried out solely for the purpose of conducting correspondence with you. If the team responsible for managing the messages received cannot answer your question, it will forward your e-mail to another internal or outsourced service. You will be informed by e-mail which service this is and that your request will be taken over by that service. If you have questions regarding the processing of your correspondence and personal data, you may include them in the message you send us.
• For the purpose of providing remote electronic services, please also consult our terms of use for these services by accessing this link.
• We also use social media channels to present our work, services and products. The use of the specific social media channel is highlighted on this website by buttons specific to each channel. For example, you may follow the presentations that we upload to our YouTube page or follow the links from our website or those associated with Facebook. Each social media channel has its own policy regarding the way in which it processes your personal data when you access its websites. For example, if you choose to watch one of our videos on YouTube, you will be asked for your explicit consent to accept YouTube cookies; if you view our activities on Facebook, you will be asked for your explicit consent to accept Facebook cookies; the same applies to other services. If you have any concerns or questions related to the use of your personal data by those websites associated with the media channels mentioned above, you must carefully read their privacy policies before using them.

Your continued access to the content of the fildas.ro website constitutes acceptance of our privacy policy. For any suggestions or complaints regarding the content of the privacy policy, please contact us at the e-mail address datepersonale@nullfildasgrup.ro.

If you wish to receive this privacy policy by e-mail as well, please access this link.

Section on Exercising Your Rights

We inform you that you have the following rights regarding the Data in the relationship between you and our company:

• Right of access – meaning the right to request confirmation as to whether or not the Data are being processed and, if so, you may request access to them, as well as certain information about them. At your request, you will also receive a copy of the Data;
• Right to rectification – meaning the right to obtain the rectification of inaccurate Data, as well as the completion of Data that are incomplete, including by providing additional information;
• Right to erasure of data (“Right to be forgotten”) – meaning that, in situations expressly regulated by law (in particular where you withdraw your consent or where it is found that the Data have been processed unlawfully), you have the right to obtain from the Company the erasure of the Data concerning you;
• Right to withdraw consent – meaning the right to withdraw, at any time, your consent to the processing of the Data;
• Right to data portability – meaning the right to receive the Data you have provided in a structured, machine-readable format and the right to request that the Data be transmitted to another controller chosen by you;
• Right to restriction of processing – meaning the right to obtain from the Company the restriction of the processing of the Data in certain situations expressly regulated by law (in particular where you contest the accuracy of the Data or where the processing is unlawful, but you oppose the erasure of the Data). In these situations, except for storage, the Data will no longer be processed.
• Right to lodge a complaint – meaning your right to lodge a complaint regarding the manner in which the Data are processed. The complaint shall be submitted to the National Supervisory Authority for Personal Data Processing.
• Right to object – meaning your right to object to the processing of data in certain cases, including profiling (direct marketing, scientific, historical or statistical research, the legitimate interest of the controller, public interest or processing resulting from the exercise of official authority vested in the controller).

In order to exercise the rights listed above, please access the EXERCISE YOUR RIGHTS link. Accessing the link will take you to the inserted Request form. After completing your request using the dedicated form, please click the SUBMIT REQUEST button included in the form.

Your request will be automatically forwarded to the Data Protection Officer, who will respond to your request in accordance with the law.

REQUESTS TO EXERCISE RIGHTS

For the purpose of processing your data in order to conduct online correspondence (comments), Fildas Trading SRL uses third-party service providers such as: courier companies, payment processing companies, IT support companies, etc., which act as processors.
Within these processes, your personal data may be transferred strictly for the purposes listed and under the conditions provided for in the Privacy Policy.